Business Analyst - Pittsburgh, PA |
| Location: | Coraopolis, PA |
| Salary Range: | Commensurate with experience |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Competitive salary, full benefits package and career advancement. |
| Employment Type: | Full Time |
| Department or Office: | Information Technology - 003 |
| Description: | Do you have a passion for creating great products? ServiceLink’s Information Technology management team is looking for talented, ambitious, self-directed individuals to guide the requirements elicitation process from conception to launch. If you’re eager to reduce the cost, risk and complexity associated with the financial services industry and have a proven track record of excellence, we have projects waiting for you! ServiceLink is the national lender platform for the FNF family of companies, providing a full suite of origination, default, business consulting and technology related products and services to the industry’s national and regional mortgage originators and servicers. The company is in need of a Business Analyst who will play a critical role in the creation of the next generation of ServiceLink’s products. As a ServiceLink business analyst, your responsibilities will include gathering requirements, helping to define a product vision and strategy, and working with world-class engineers to execute it. |
| Duties: | - Effectively collaborate with business, marketing, technical and design teams to develop requirements, prioritize enhancements, translate into BRDs and FRDs and drive projects to completion.
- Perform complex business problem solving. This will require a significant capacity for strategic thinking and quantitative analysis, as well as an outstanding ability to communicate both verbally and in writing.
- Conduct analytical review meetings as required with business stakeholders and domain experts to acquire the details to write functional specifications.
- Work closely with customer organization, development, quality assurance and project management to develop project scope and estimates.
- Work with minimal supervision, to deliver on schedule, and to coordinate and prioritize multiple job requests.
- Manage user acceptance testing process with key stakeholders.
- Work closely with the ServiceLink product team during the development and release cycle.
- Define, track and improve key information technology metrics.
- Conduct competitive analysis and develop a strong understanding of the industry and our partners to identify opportunities to improve the product.
- All other duties assigned.
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| Qualifications: | - At least 5 years direct experience developing enterprise software, with special consideration given to experience in the area of workflow and SaaS based applications.
- Product Management or product design experience.
- Financial Services Experience - Loss mitigation experience preferred.
- Experience developing Internet products and technologies.
- Experience with all aspects of the System Development Lifecycle; knowledge of successful software development methodologies and best practices.
- Must be extremely detail oriented, a good problem solver, a good listener, articulate (in both writing and verbal communications), and able to handle projects alone and within a group.
- Positive attitude, negotiation skills, strong written and oral communication skills are also required.
- Special consideration given to experience in the area of workflow, rules, SaaS based and highly configurable applications.
- Strong understanding of technologies and products that are used to assist in the product management process, including Sharepoint/Wiki, Word, Visio, Excel, PowerPoint, and other Microsoft Applications.
- Undergraduate Degree in Computer Science, Software Engineering, Information Technology, Management Information Systems, Business, or equivalent work experience.
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